REFUND POLICY

 ***ALL SALES ARE FINAL, NO REFUNDS, NO EXCHANGES, NO RETURNS*** 

Refunds Are At The Sole Discretion Of MAMADO FITNESS. Any items canceled 24 hours after purchase will be charged a 15% restocking fee.  If an items is special / custom ordered or has already been shipped it cannot be canceled. If Equipment Is Damaged During Shipping - Customer has right to refuse delivery and MAMADO FITNESS will pay return shipping. Customer will be provided a full refund upon MAMADO FITNESS receiving damaged goods returned to their facility.   All warranties begin when your item(s) is received. 

Warranty Information 

The warranty shall commence on the date MAMADO FITNESS ships the Equipment to Customer. This limited warranty does not cover normal wear and tear of the Equipment( ex: belts, decks). All damage during shipping must be reported with an emailed picture within 24 hours of delivery.  • All warranty issues are at the discretion and authorization of MAMADO FITNESS. MAMADO FITNESS has the first right to rectify any problem with customer before determining if a certified technician will be used. Any technicians are to be certified and authorized by MAMADO FITNESS only. Equipment must be located within a 100 mile radius of an authorized and certified technician. Any parts shipped for a warranty issue are paid for by MAMADO FITNESS and shipping on all parts returned to MAMADO FITNESS are paid for by MAMADO FITNESS, unless otherwise stated. Returns are at the discretion of MAMADO FITNESS and the Buyer is responsible for return shipping. MAMADO FITNESS must be given the opportunity to remedy any warranty issues. Equipment that has been taken apart by customer without expressed written consent from MAMADO FITNESS will result in voiding of warranty  • “Normal wear” parts are also the responsibility of the customer. Warranty excludes normal wear parts, such as belts, wax, etc., and normal wear parts are susceptible to “Regular Routine Maintenance.” All consoles, grips, pads, belts, upholstery are considered normal wear and tear items and are not covered. Proof of maintenance by a certified technician during the warranty period is required. Failure to have recorded routine maintenance by a certified technician (once per 3 Months in a commercial setting | Once per 12 Months for residential customers with extended warranty) Will VOID the warranty including extended warranty Touch Screen Consoles are not included as part of warranty. This is considered a wear & tear item. Cardio equipment runs on different types of voltages and amperages. If it is determined that the your facility has incorrect electrical connections, circuits, amperage to operate your items and this causes errors or product failures, this will void the warranty. Some products, i.e. treadmills, require a dedicated circuit. Batteries are excluded from warranties. It is the customer’s responsibility to make sure the proper voltages and amperages are used for proper operation. If you need assistance finding a service provider please contact us. For International customers – labor is not covered. Parts are supplied at the discretion of MAMADO FITNESS and can be shipped to a freight forwarder in the United States unless otherwise noted.. Shipping to final destination is the responsibility of customer.     LEGAL DISPUTES  All parties hereby submit to the exclusive jurisdiction of the courts of TEXAS. All parties also agree that the above mentioned location will be the only choice of venue in the event of any legal disputes.     

SMS/MMS MOBILE MESSAGE MARKETING PROGRAM TERMS AND CONDITIONS

MAMADO FITNESS (hereinafter, “We,” “Us,” “Our”) is offering a mobile messaging program (the “Program”), which you agree to use and participate in subject to these Mobile Messaging Terms and Conditions and Privacy Policy (the “Agreement”). By opting in to or participating in any of our Programs, you accept and agree to these terms and conditions, including, without limitation, your agreement to resolve any disputes with us through binding, individual-only arbitration, as detailed in the “Dispute Resolution” section below. This Agreement is limited to the Program and is not intended to modify other Terms and Conditions or Privacy Policy that may govern the relationship between you and Us in other contexts.  User Opt In: The Program allows Users to receive SMS/MMS mobile messages by affirmatively opting into the Program, such as through online or application-based enrollment forms. Regardless of the opt-in method you utilized to join the Program, you agree that this Agreement applies to your participation in the Program. By participating in the Program, you agree to receive autodialed or prerecorded marketing mobile messages at the phone number associated with your opt-in, and you understand that consent is not required to make any purchase from Us. While you consent to receive messages sent using an auto dialer, the foregoing shall not be interpreted to suggest or imply that any or all of Our mobile messages are sent using an automatic telephone dialing system (“ATDS” or “auto dialer”). Message and data rates may apply.  User Opt Out: If you do not wish to continue participating in the Program or no longer agree to this Agreement, you agree to reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any mobile message from Us in order to opt out of the Program. You may receive an additional mobile message confirming your decision to opt out. You understand and agree that the foregoing options are the only reasonable methods of opting out. You also understand and agree that any other method of opting out, including, but not limited to, texting words other than those set forth above or verbally requesting one of our employees to remove you from our list, is not a reasonable means of opting out.